Access to our platform is strictly reserved for individuals who have reached the age of eighteen. We conduct rigorous identity checks at registration to prevent any form of participation by minors. Providing false personal data to circumvent this block constitutes a serious violation.
We firmly believe that gambling should never be considered a source of income or a method for resolving financial difficulties. We promote awareness campaigns so that our members understand the importance of establishing a budget dedicated solely to leisure and strictly adhering to it.
To help keep the experience within safe limits, we offer various options that can be configured directly from your personal area:
You can set daily, weekly, or monthly maximum limits for deposits and net losses. Once the established threshold is reached, the system will automatically block further transactions until the end of the selected period.
We allow you to configure an alert or an automatic block after a certain number of minutes spent online, thus helping the user to maintain awareness of the time spent.
If you feel the need to temporarily disconnect, you can suspend access to your account for short periods, which can range from a few hours to several weeks.
In cases where gambling becomes problematic, we offer the possibility to request long-term or permanent self-exclusion. During this period, we will not send any marketing communications and will block any attempt to reactivate the account.
It is crucial to be honest with yourself. If you start hiding the time spent playing, going into debt to finance deposits, neglecting work or family responsibilities, or compulsively trying to recover lost sums, it might be time to seek help.
We encourage anyone who feels they have lost control to contact specialized support networks. There are numerous independent professional organizations that offer free, anonymous, and qualified advice to address these difficulties.
For adults sharing computers or mobile devices with minors, we recommend installing parental filtering software. We also advise never saving passwords in browsers and always logging out at the end of each session.
Our customer service staff receives specific training to recognize any patterns of risky behavior. Although we cannot guarantee infallible identification of every case, we take a proactive approach to contact and inform users who show worrying signs.